Website and enquiry terms

Fire Risk Management We pass what you tell us to one specialist firm covering your area, and that firm contacts you directly. We aren't that firm ourselves: we don't inspect properties, and we don't carry out any fire risk work.

You're welcome to read this site and print a page for your own personal use without asking us first. The words, images, layout and code belong to Suttonfire or to those who have licensed them to us, and none of it may be copied for publication elsewhere, framed within another site, scraped, or otherwise misused.

Fire Risk Management What you'll find on these pages is general information about that subject, not a survey, report or advice about your particular property. It isn't something to rely on instead of having the property properly inspected.

Filling in and sending the enquiry form costs you nothing, and doing so doesn't create a contract between you and us. Your enquiry, with the details you gave, is passed to one specialist firm covering the area you told us about, so that they can contact you about it. They use it only to answer your enquiry and to arrange any visit or work you agree with them, and from that point they are responsible for how they handle it. We do not pass your details to anyone else for their own use. Any inspection, quotation or work that follows is agreed directly between you and the specialist, on their own terms. The specialist may pay us when we pass the enquiry on. You pay us nothing, and you are free to get quotes from anyone else. You remain free to seek quotes from anyone else you choose.

The specialist firm that contacts you answers for its own inspection, advice, quotation, work and any guarantee it offers. If a problem arises with the work itself, raise it with them first, though we're glad to hear about it as well.

We make a reasonable effort to keep this site accurate and available, but we can't promise either. Any part of it may be changed or taken down without notice.

So far as the law allows, our liability to you is limited. Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't let us limit. If you are a consumer, nothing in these terms takes away the rights the law gives you, including your rights under the Consumer Rights Act 2015.

Any website this one links to is run independently of us. A link doesn't mean we recommend or stand behind what's published there.

We may update these terms from time to time, and the version published on this page is the one that applies. A change made after you've sent an enquiry won't affect that enquiry.

These terms are governed by the law of the place where we're established. If you're dealing with us as a consumer, you can also bring a claim in the courts where you live.

If you have a question about these terms, or want to raise a complaint, the contact page is the way to reach us. If you complain to us about how we have handled your personal information, we acknowledge it within 30 days and reply as soon as we can.